Updating guidance with information about measures to prevent omicron spread. Update to Government Covid guidance issued on Update to reflect date of new Welsh guidance Removing superfluous information referring to COVID pandemic and lockdownĪmended to reflect new guidance in England and Wales Monday, Tuesday, Thursday and Friday, 9.30am to 5pm.email on telephone on 03 - please be aware there may be a delay in answering your call and it might be easier to email us.If you need to contact us, you can do so by: We recommend that you refer to our guidance pages before you contact us, as they may contain the information you need. We aim to respond within 24 hours, Monday to Friday. NHS and social services staff can contact us to check if a COVID-19 patient has an attorney or deputy. NHS and social services staff: check if a patient has an attorney or deputy They’ll contact you by phone or email to discuss arrangements, or to give you an update. If you have a visit scheduled, an OPG visitor will be in touch. Visitors will conduct visits over the phone or via video call where appropriate. Given the delays we are experiencing, you may want to use some short-term options for health, welfare and financial decisions. Please allow up to 20 weeks from receipt of your LPA for your application to be processed. Our services are currently experiencing delays, and we apologise for any inconvenience this may cause.
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